Customer Relations Specialist- Paris
- Salaire: Négociable
- Localisation: Paris
- Numéro de l’offre: juliecustrelations
- Contrat: CDI
- Expérience: 0 - 1
Our client is one of the biggest international companies in the Hospitality sector. They have offices all around the world including Paris.
Due to a fantastic growth in Europe in the last years, they are now hiring a dynamic, driven, self-motivated, resourceful Sales Person with experience inbound/outbound sales, conversion, partnership development.
Report to the Country Manager
This role will suit a candidate who has a fantastic telephone manner, a "can do" attitude, a great work ethic and a desire to kickstart a career!
If you are reliable, have decent computer skills, at least 6 months+ in a customer focused office role and excellent english then this could be the perfect role for you!
Responsibilities & Duties
- Join a growing Customer Service Executive team in Paris and lead it!
- Provide excellent support for customers regarding their requests, inquiries and other general activities via phone, email and chats.
- Visit the clients homes and insure they are onboarded correctly.
- Work directly with customers and improve their overall experience.
- Inbound sales, business development to grow the business in Paris.
Skills & Experience
- French & English.
- Be an ambitious, determined and hardworking individual with a positive mindset.
- Understand what excellent customer service is.
- Minimum 1 years' experience in customer service/call centre environment.
- Be patient and emphatic with customers to build trust and strong relationships with them.
- Have great IT skills and knowledge in technology to update customer records effectively.
01 86 65 19 97